Introduction

Welcome to Real JC Renovations. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Services

Real JC Renovations provides professional painting and tile services. Our services are subject to availability and may be modified or discontinued at any time without notice.

Quotes and Estimates

All quotes and estimates provided by Real JC Renovations are based on the information available at the time. They are subject to change based on additional information or unforeseen circumstances. We strive to provide accurate estimates, but final costs may vary.

Booking and Payments

To secure our services, a deposit may be required at the time of booking. The remaining balance is due upon completion of the work. We accept various forms of payment, including credit cards, checks, and cash. Late payments may incur additional fees.

Cancellation and Rescheduling

If you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance. Cancellations made less than 48 hours before the scheduled service may be subject to a cancellation fee.

Customer Responsibilities

Customers are responsible for ensuring that the work area is accessible and free from obstacles. This includes removing personal items, furniture, and any other objects that may hinder our ability to perform the services.

Warranty and Guarantee

We stand by the quality of our work. If you are not satisfied with the services provided, please contact us within 30 days of service completion, and we will address any issues. Our warranty covers defects in workmanship but does not cover normal wear and tear, misuse, or damage caused by external factors.

Limitation of Liability

Real JC Renovations is not liable for any indirect, incidental, or consequential damages resulting from the use of our services. Our total liability for any claim arising from our services is limited to the amount paid by the customer for those services.

Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, outlines how we collect, use, and safeguard your information.

SMS/Text Messages

1. SMS Program Description - Our SMS program provides text messages for appointment reminders, events, receipts, customer service, and occasionally promotional messages when you opt in. Message frequency varies depending on your interaction with our services.

2. Opting Out - You can cancel the SMS service at any time. Simply text "STOP" to the shortcode (number provided). Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, or text "START" to resume receiving messages.

3. Help and Support - If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance.

4. Carrier Liability - Carriers are not liable for delayed or undelivered messages.

5. Message and Data Rates - Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

6. Recurring Messages Disclosure - By opting into our SMS program, you authorize us to send recurring text messages to the mobile phone number you provide. Depending on your service selection, you may receive regular recurring messages. You are not required to agree to receive recurring messages as a condition of purchasing any goods or services.

7. Prohibited Content - Our SMS messages will never contain: Phishing attempts, smishing, or social engineering to manipulate you into sharing private information, Illegal content (all content complies with federal and state laws), SHAFT content (sex, hate, alcohol, firearms, and tobacco) that does not follow federal and state law and regulations

8. SMS Opt-In Data Protection - All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

9. Privacy for SMS Services - For privacy-related inquiries regarding our SMS service, please refer to our Privacy Policy: https://design.realjctile.com/privacypolicy

Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our website, and the revised Terms will take effect immediately upon posting. Your continued use of our services constitutes your acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which Real JC Renovations operates, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising out of or relating to these Terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in the state where Real JC Renovations operates, and the arbitrator's decision will be enforceable in any court of competent jurisdiction.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Real JC Renovations

Email: [email protected]

Address Office: 4 Family Life Ln #107, Front Royal Virginia 22630

Assistance Hours:Mon – Sat 9:00am - 8:00pmSunday – CLOSED