Privacy Policy

Effective Date: July 9, 2024

Your Privacy is Important to Us

Real JC Renovations

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website realjctile.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Website, place an order, or when you choose to participate in various activities related to the Website.

Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website.

Data From Social Networks: User information from social networking sites, such as Facebook, Google+, Instagram, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

Create and manage your account.

Process your transactions and send you related information, including purchase confirmations and invoices.

Email you regarding your account or order.

Respond to your comments, questions, and requests and provide customer service.

Send you technical notices, updates, security alerts, and support and administrative messages.

Communicate with you about products, services, offers, promotions, rewards, and events and provide other news and information about us and our partners.

Monitor and analyze trends, usage, and activities in connection with our services.

Personalize and improve the Website and provide advertisements, content, or features that match user profiles or interests.

Process payments and prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Limited Sharing with Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, processing payments, or servicing you, so long as those parties agree to keep this information confidential. These service providers include:

Payment Processors (Stripe, PayPal, and Intuit) - solely for the purpose of processing your payments

Email Service Providers - solely for sending communications you have opted into

Website Hosting Services - solely for the purpose of hosting our website and its content

SMS message aggregators and providers - solely for delivering text messages you have opted into receiving

HighLevel CRM - for client relationship management

Important Note About SMS Data: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the Text Message services necessary to deliver the SMS service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

4. Tracking Technologies, Cookies and Web Beacons:

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: (540) 660-7016

FAQ'S

What does a free consultation include?

During a free consultation, our expert will visit your home to assess the area and discuss your project goals. We’ll provide recommendations on tile options, design ideas, and installation techniques. You’ll receive a detailed estimate and timeline for the project, along with answers to any questions you may have.

What types of tiles are best for bathroom installations?

Ceramic and porcelain tiles are popular choices for bathrooms due to their durability, water resistance, and ease of maintenance. Natural stone tiles, such as marble or granite, can also be used for a luxurious look but may require additional maintenance.

How do I maintain and clean my tile surfaces?

Regular sweeping and mopping with a mild detergent are usually sufficient to keep tile surfaces clean. Avoid using harsh chemicals or abrasive tools that can damage the tile or grout. For grout lines, use a brush and a mixture of baking soda and water for deeper cleaning.

How long does a typical tile installation project take?

The duration of a tile installation project depends on the size and complexity of the area being tiled. A small bathroom floor may take a few days, while a larger kitchen or full bathroom remodel can take one to two weeks.

Can tiles be installed over existing tiles?

Yes, tiles can be installed over existing tiles if the current tiles are in good condition and properly adhered to the surface. However, this may raise the floor level and could require additional adjustments to doors and fixtures.

Real JC Renovations

Email: [email protected]

Phone: (540) 660-7016

Address Office: 4 Family Life Ln #107, Front Royal Virginia 22630

Copyright 2025. Real JC Renovations. All Rights Reserved.